Shipping & Delivery Policy
Last updated: January 2026
Standard Delivery
5-7 Business Days
Free on orders above ₹500
Express Delivery
2-3 Business Days
₹99 (Free above ₹1000)
Same Day Delivery
Within 24 Hours
₹199 (Select cities only)
1. Shipping Coverage
We currently deliver to most pin codes across India. Delivery availability and timelines may vary based on your location.
Check Delivery Availability
Enter your pin code on the product page to check delivery availability and estimated delivery time for your location.
2. Shipping Charges
| Order Value | Standard Shipping | Express Shipping |
|---|---|---|
| Below ₹500 | ₹49 | ₹149 |
| ₹500 - ₹999 | FREE | ₹99 |
| ₹1000 and above | FREE | FREE |
* Same day delivery charges apply separately based on location
3. Processing Time
Orders are typically processed within 1-2 business days. Processing time may vary during sales, holidays, or high-demand periods.
- Orders placed before 2:00 PM are processed the same day
- Orders placed after 2:00 PM are processed the next business day
- Orders placed on weekends/holidays are processed on the next business day
4. Estimated Delivery Times
| Location | Standard | Express |
|---|---|---|
| Metro Cities (Mumbai, Delhi, Bangalore, etc.) | 3-5 days | 1-2 days |
| Tier 2 Cities | 5-7 days | 2-3 days |
| Other Areas | 7-10 days | 3-5 days |
| Remote Areas | 10-15 days | 5-7 days |
* Delivery times are estimates and may vary due to unforeseen circumstances
5. Order Tracking
Once your order is shipped, you will receive:
- SMS notification with tracking details
- Email with tracking link and courier information
- Real-time tracking updates in your account dashboard
6. Delivery Attempts
Our delivery partners will make up to 3 delivery attempts:
- If you're unavailable, the courier will leave a missed delivery notice
- You can reschedule delivery through our customer support
- After 3 failed attempts, the order will be returned to us
- A re-delivery charge may apply for returned orders
7. Important Notes
Address Accuracy
Please ensure your shipping address is complete and accurate. Incorrect addresses may cause delivery delays or returns.
Contact Number
Provide a valid contact number. Our delivery partner may call you for delivery coordination.
8. Damaged Shipments
If you receive a damaged package, please:
- Do not accept the delivery if the package is visibly damaged
- Take photos of the damaged package before opening
- Contact our customer support within 24 hours with photos
- We will arrange for a replacement or refund promptly
9. Contact Us
For shipping-related queries, please contact us:
shipping@yourcompany.com
+91 98765 43210