Privacy Policy

1. Introduction

Welcome to [Your Company Name] ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Billing and shipping address
• Payment information (processed securely through Razorpay)
• Order history and preferences
• Communication preferences

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send you order confirmations and updates via SMS/Email
• Provide customer support
• Send promotional communications (with your consent)
• Improve our website and services
• Comply with legal obligations

4. SMS & OTP Communications

By providing your phone number, you consent to receive transactional SMS messages including OTP verification codes, order confirmations, shipping updates, and delivery notifications. We do not share your phone number with third parties for marketing purposes.

5. Payment Information

All payment transactions are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your complete credit/debit card information on our servers. Payment data is encrypted and handled directly by Razorpay in accordance with their privacy policy.

6. Data Sharing & Disclosure

We may share your information with:

• Payment processors (Razorpay) for transaction processing
• SMS service providers for OTP and notifications
• Shipping partners for order delivery
• Legal authorities when required by law

7. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

9. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: