Refund & Cancellation Policy

1. Cancellation Policy

You may cancel your order under the following conditions:

• Before dispatch: Full refund will be processed within 5-7 business days
• After dispatch: Cancellation not possible; you may return after delivery
• Custom/personalized items: Cannot be cancelled once order is confirmed

To cancel an order, please contact us immediately through your account dashboard or reach out to our customer support.

2. Return Policy

We accept returns within 7 days of delivery under the following conditions:

3. How to Request a Return/Refund

4. Refund Methods

Refunds will be processed to the original payment method:

• Credit/Debit Card: 5-7 business days
• UPI: 2-3 business days
• Net Banking: 5-7 business days
• Wallet: 1-2 business days

Note: Bank processing times may vary. Please contact your bank if the refund is not reflected within the specified timeframe.

5. Partial Refunds

In certain situations, only partial refunds may be granted:

• Items with obvious signs of use
• Items not in original condition or missing parts
• Items returned more than 7 days after delivery

6. Shipping Costs

Regarding shipping costs for returns:

• Defective/Wrong item: We will cover return shipping costs
• Change of mind: Customer bears return shipping costs
• Original shipping charges are non-refundable unless the return is due to our error

7. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for a different size, color, or product, please return the original item for a refund and place a new order.